RDX is the pioneer of remote data infrastructure support having offered these services since 1994. For nearly two decades, RDX has helped hundreds of companies lower support costs while increasing performance and availability. RDX provides customers with the peace of mind knowing that their environments are administered by expert professionals utilizing industry leading SSAE 16 Type II best practices. RDX's staff is backed by a monitoring and support infrastructure that has been continuously improved and enhanced over its 20 year history. RDX recently achieved its sixth SSAE 16 Type II Certification and its fourth PCI-DSS Compliance Attestation in the first Quarter of 2016.
RDX provides full and supplemental remote database, O/S, and Oracle EBS administration and monitoring services to over 400 customers across the Western Hemisphere and Asia. Our Global Operations Center is located in Warrendale, PA. We do not outsource any of our service offerings and support all major database and operating system platforms:
RDX customers leverage the knowledge and support of our entire team of data infrastructure support experts while reducing costs and increasing application availability. RDX follows a formal set of processes, procedures, and best practices along with a proven set of integrated tools and technologies used in our service delivery process. By constantly researching and evaluating leading-edge support technologies to ensure that our customers continue to take advantage of best-in-class support processes, RDX will continue to remain pioneers in the database and operating system services industry. We want all of our customers to rest assured that their environments are in good hands with RDX.