RDX’s monitoring services help your organization proactively predict, analyze and prevent database availability and performance problems. RDX dedicates an entire team of personnel who are responsible for creating, implementing and enhancing a strategic blueprint for the proactive monitoring and trouble-shooting methods required to prevent database problems before they occur. Since the proactive support blueprint is already in place, companies employing RDX to support their databases do not have to spend the additional monies required to create a proactive support environment.
Our monitoring support offering includes Database and O/S monitoring services in addition to Self-Service monitoring services. Whether you are enlisting us to keep a close eye on your environments or are looking to monitor your environments yourself, RDX has a monitoring solution to fit each customer’s needs.
RDX's monitoring architecture is powered by Quest's industry-leading monitoring software. RDX has custom-tailored Quest's back-end alert processing engine and written dozens of custom monitoring agents to allow our experts to monitor every component of the application architecture including databases, middle tier servers, and other hardware devices.
RDX's Self-Service Monitoring Software allows organizations to monitor their own operating systems and databases, so that they always know the health of their applications and environments. This offering leverages Quest Big Brother's notification server display console to provide a highly scalable and highly available monitoring environment.