In government agencies, the threat of data breaches is always present. Government agencies work with high amounts of sensitive data that requires security, high availability and high performance 24x7. Failure to protect this mission-critical data can lead to bad press, loss of citizen trust, and legal penalties. RDX custom tailors service delivery packages to ensure our government clients adhere to regulatory requirements while continuing to take advantage of industry-leading database and OS support.
RDX has been supporting various governmental agencies since our inception. From local to state governments, RDX understands our government clients’ unique support needs and the regulatory requirements they are required to adhere to. As a result, RDX dedicates a team of professionals who are responsible for 100% accurate and timely responses to all Government Agency Request for Proposals. RDX understands of the level of accountability that each agency bears to ensure the most appropriate vendor is chosen.
RDX understands that each governmental agency operates under a specific set of regulations. RDX’s Customer Integration Team works with our government clients to ensure that we adhere to their unique set of compliance requirements.
24x7, 100% US-based Support for all Clients
RDX understands how important high availability and database security are to government agencies. We offer 24x7, 100% US-based, secure monitoring and administration services across all major platforms including Oracle, Oracle Apps, MySQL, SQL Server, DB2, and Windows and UNIX/LINUX operating systems. Several members of our service delivery management team have extensive experience working with database environments of government agencies and understand the security, performance, and availability requirements of these institutions.
Services for Government Clients
RDX provides a wide range of services to our government agency clients including:
- 24 X7 100% Onshore Monitoring Services
- Implementation of Advanced Security Features
- Regulatory Compliance and Auditing
- Change Control
- Performance Analysis and Tuning
- Backup and Recovery
- Disaster Recovery
Successes and Benefits
RDX’s track record of success includes implementing advanced security features, compliance and audit reporting, working with government agencies to ensure RDX’s support architecture and services adhere to each agency’s unique set of regulatory requirements. RDX ensures that each environment we support is highly secure, highly available and high performance.