We know that our healthcare customers continuously strive to maintain a high level of honesty with their patients, and maintaining patient privacy is a critical part of that process. RDX’s support architecture has been hardened to protect our customers’ environments from unauthorized access. RDX follows a set of best practices and procedures to provide database security and maintain the integrity of our healthcare customers' databases. The healthcare clients we support vary greatly, and we strive to meet each customer’s specific needs.

 

24x7, 100% US-based Support for all Clients

Whether our healthcare clients are big or small, we offer each of them a secure package of 24x7 remote DBA support and monitoring services across all major database platforms including Oracle, Oracle Apps, SQL Server, MySQL, and DB2 and Windows and UNIX/LINUX operating systems. We have numerous healthcare customers that have been nationally ranked, and we strive to help all of our clients maintain their good standing in the healthcare industry by meeting their database security, performance, and availability challenges and providing quick and effective solutions.

 

Services for Healthcare Clients

RDX provides a wide range of services to our healthcare clients including:

  • High Availability
  • Monitoring
  • Change Control
  • Disaster Recovery
  • Security
  • Backup
  • Performance and Tuning
  • Advanced Security Features
 

Successes and Benefits

Our successes include implementing advanced security features, improving the performance and availability of healthcare database data, and helping customers implement standardized change management processes to adhere to internal and government-mandated regulations. Calls and E-Mails are always welcome from our clients any time of day, and we encourage weekly meetings with our clients' internal staff to ensure that we are doing everything we can to keep our healthcare clients' environments healthy.

 
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All Customers Receive
timely service 24x7 Support from DBA Experts
united states support 100% Onshore DBA Solutions
team of resources Dedicated DBA Resources
database service Customized
SLAs