Reduce Risk with 100% Onshore Services backed by a PCI-DSS Secure, SSAE16 Service Quality Certified Delivery Engine
RDX provides 100% US-based support. We do not offshore or outsource any of our support services to third-party vendors. All of our database and OS professionals work directly out of our Pittsburgh, PA, and Charlotte, NC, service delivery centers. RDX’s staff is backed by a PCI-DSS Security Compliant and SSAE16 Service Quality Certified monitoring and support infrastructure that has been continuously improved and enhanced over our 20-year history.
Service Organization Controls (SOC) reports are designed to help service organizations that provide information system services to other entities, build trust and confidence in their service delivery processes and controls through a report by an independent certified public accountant. RDX received its 7th SOC report in Q1 of 2016.
Payment Card Industry Data Security Standard (PCI DSS) is a set of over 400 individual audit objectives designed to ensure that companies that process, store or transmit credit card information maintain a secure environment. RDX received its 4th PCI Attestation document in Q1 of 2016.