We empower your success by providing a world-class support experience centered on quality, efficiency, and innovation. Find the support resources and contacts you need to maximize the value of your RDX solutions.
Emergency. Your system is down, and the condition is impacting a production environment.15 MINUTES
Severely limited functionality is impacting business in a production environment.15 MINUTES
Intermittent issue affecting business or users in a production, test or dev environment.1 BUSINESS DAY
Non-critical issue impacting prod, test or dev environment; no work stoppage.1 BUSINESS DAY
Project work requests scheduled in advance; requiring large effort from RDX.1 BUSINESS DAY