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Hello, We're RDX

At RDX, we work together with pride, process and passion to improve the lives and systems of our customers. As the #1 provider and pioneer of remote DBA services, we help organizations drive real competitive advantage from their IT by providing the expertise, services and scale they need to maximize the business value of their mission-critical technologies.


Since our inception in 1994, our remote DBA services have helped hundreds of companies improve the quality of their database environments while reducing the costs associated with on-site database management.

Buddy Flerl leadership linkedin

Chairman & CEO

Buddy Flerl is a veteran technology executive and investor, currently serving on the boards of RDX and IQinVision. As a hands-on leader and investor, he drives the daily customer and results-oriented focus with RDX's leadership team, while ensuring the company leverages requisite capital and management resources.

Buddy is a founder of 21Ventures, a $250M private equity fund focused on software, renewable energy and security technologies. He has served as the CEO of Agent Video Intelligence and Vice President of Sales for QRS Corporation. Buddy's career began with a distinguished sales tenure at IBM, where he received recognition on the Gerstner Report at the age of twenty three.

Buddy holds an AB degree in Mathematics from the University of North Carolina at Chapel Hill, with a minor in German. In addition to numerous board obligations, he serves as a Eucharistic minister at the Allegheny County Jail. He lives in Pittsburgh with his wife and three children.

Rob Brown leadership linkedin

Chief Revenue Officer

Rob Brown brings over 20 years of sales management, marketing and leadership experience to RDX. Rob joined RDX in 2002 as a sales representative and was responsible for helping build global demand for RDX's remote DBA services.

Rob's marketing responsibilities include driving RDX's corporate branding, market positioning and marketing campaigns. In addition, Rob leads RDX's sales organization where he is responsible for developing overall sales strategies and ensuring the sales team communicates RDX’s unique value proposition to its customers. As a member of the senior management team, Rob also plays a pivotal role in the company's daily business operations where he is charged with driving the company's overall growth and profitability.

Rob attended California University of Pennsylvania and began his career at ISS selling remote Oracle Application and database outsourcing. Rob lives in the Pittsburgh area with his wife and three children. He is an avid sports fan and coaches youth soccer and t-ball.

David Lewis leadership linkedin

Vice President, Sales and Marketing

As Vice President of Sales and Marketing, David is responsible for business development strategies that identify, engage, nurture, and acquire new clients through demand management, lead generation and sales enablement activities.  Additionally, David oversees RDX’s Customer Success team responsible for building long term relationships- ensuring clients have a positive experience and their goals are being reached.

David holds a degree from ORU in Tulsa, OK and brings over 20 years of building Sales, Lead Generation, Demand Management, Marketing, and Account Management programs for best-in-class service organizations such as US Cellular and AlliedBarton Security Services.  David lives with his wife and four boys in Peters Township, PA.

Chris Foot leadership linkedin

Vice President, Technology

Chris is a fifteen-year company veteran responsible for developing global strategies for RDX's key service delivery applications and technology infrastructure. Chris ensures that RDX maintains a constant focus on research and evaluation efforts involving leading edge support technologies and delivery processes.

His career prior to RDX includes reporting to C-Level Executives at Alcoa Corporation and Bank of New York Mellon, where he directed IT organizations responsible for large-scale database, server and operating system architectures deployed throughout key mission critical, 24x7 enterprise application environments.

Chris has authored over 200 articles for various industry periodicals and is the author of the "OCP Instructor's Guide for Oracle DBA Certification". Chris's speaking career includes 18 presentations to 14 international, national and local users groups. He is an Oracle ACE, Oracle Senior Level instructor and received Oracle's OAEC Instructor Award for Quality for teaching the DBA track.

Bridget McCulloch leadership linkedin

Director, Operations

As RDX’s Director of Operations, Bridget is responsible for the overall day-to-day workings of the office. She works closely with the management team to develop and implement organizational strategies as well as oversees the work of the finance team.

Bridget brings 17+ years of sales and operations experience and is a graduate of University of Pittsburgh. Prior to joining the RDX team, Bridget worked for an international Medical Device company as one of their top sales consultants.

Julie Dorenkamp leadership linkedin

Director, Delivery Operations

Julie is RDX’s Director of Delivery Operations. In this role, Julie leads RDX’s Internal Infrastructure Support, IT Security, Audit and Compliance and Technical Training teams. Additionally, Julie manages RDX’s Customer Onboarding Team which is responsible for ensuring all new customers are quickly and efficiently integrated into RDX’s support architecture.

Julie has 20 years of customer service experience working for Federated Investors and US Bank. She held several positions at US Bank including Project Manager, Call Center Tools Infrastructure Manager and Assistant Vice President of Production Support Services. Julie graduated from Marietta College with a degree in Political Science, Government and History. She currently resides in Pittsburgh’s North Hills with her husband Larry and their dog Alex.

Konstantin Melamud leadership linkedin

Director, Service Delivery

Konstantin, as RDX's Director of Service Delivery, plays a pivotal role in designing and implementing RDX's service delivery strategies. He's also in charge of RDX's customer-facing, database, operating system and enterprise application product support teams.

Kon holds a bachelor's degree in Computer Science from the University of Pittsburgh. He has 15 years of experience with SQL Server and has held both technical and management positions at RDX during his tenure. Kon is a frequent presenter at SQL Server local and national users groups and was selected to speak at the SQL PASS Summit in 2015 and 2016. Prior to joining RDX in 2010, Kon was as Sr. SQL Server DBA for Pittsburgh Public Schools.


Erica Frischmann leadership linkedin

Director, Human Resources

As Director of Human Resources, Erica brings a proven record of success with over twenty years of experience in Human Resources, Consulting and Customer Service.  She has strategically created and successfully directed a full-service human resources infrastructure built on achieving human capital excellence.  Erica has also been a Senior Business Consultant where she partnered with manufacturing companies to assess their business strategies and achieve their growth goals.  She joined RDX in December 2016 and is focused on developing tactical and strategic human resources initiatives and recruiting and retaining top talent needed to support RDX’s continued growth.

Erica holds a Bachelor of Science degree in Business Management from Grove City College and an MBA in Human Resources and Accounting from the University of Pittsburgh’s Katz Graduate School of Business.  Erica is a certified Leadership, Sales and Customer Service Trainer for Development Dimensions International and Miller Heiman Group as well as a New Product Development Professional from the Product Development and Management Association. 

Kelsic Pross leadership linkedin

Director of Marketing

As Director of Marketing, Kelsic plays a strategic role in all marketing, CX, lead gen and sales enablement activities at RDX as well as oversees all non-managerial marketing staff. Since taking on the managerial role in 2011, she has helped grow customer MRR by 430%, with 81% of all customer MRR being generated by her team's Marketing efforts.

Kelsic graduated from Penn State University with a degree in Communication, Arts and Sciences. She lives with her husband, two kids and two dogs in Pittsburgh, PA. 

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Corporate Headquarters:

2000 Ericsson Drive Warrendale, PA 15086

Charlotte Office:

1431 West Morehead Street Charlotte, NC 28208

Phone: 1-855-739-3227 | Fax: 412-208-1654

For additional information, please call 1-855-739-3227 or email