RDX GO provides customers with 24x7, on-the-go access to critical database and service level information and activities to help them maximize the value of their relationship with RDX. RDX GO empowers users to manage, monitor and maximize their RDX services anytime, anywhere, right from their mobile device.
Get On-the-Go Access to Key RDX Service Offerings:
View System Health
Check the status of your servers and databases monitored by RDX's robust SolarWinds-backed monitoring offering directly from your iPhone or Android device.
Submit and Track Service Requests and Incidents
Enter requests for specific support and administrative tasks, submit help tickets (incidents), and view the lists of service requests and help tickets entered by your organization. Both lists can be sorted and filtered to display exactly what you need to see.
Connect With Your RDX Team
Connect on the go with quick and easy access to contact info for key members of your RDX team - including one-click calls to Customer Success and RDX’s 24x7 Database Operations Center.
Gain competitive edge by quickly connecting with key RDX team members to collaborate, problem solve, and strategize.
Run real-time reports on open and active service requests and incidents pulled directly from ServiceNow.
Leverage the power of RDX's robust service offerings and technologies anytime, anywhere directly from your mobile phone.
Gain peace of mind with quick and easy access to real-time health and status insights for all Solarwinds systems monitored by RDX.