RDX GO Tutorial: HomeWatch Now
Introducing RDX GO - RDX's new mobile app for customers. RDX GO empowers customers to manage, monitor and maximize their RDX services and supported systems anytime, anywhere, right from their iOs or Android smartphone. With RDX GO, you can monitor your IT infrastructure from anywhere, browse and submit service catalog requests, report incidents, and connect quickly with key members of your RDX team.
Monitor, Request, Report & Connect with RDX GO
Monitor your IT infrastructure from anywhere with secure, on-the-go access to your system’s health and performance metrics. View the status of your monitored applications, servers and components from your smartphone (SolarWinds only).
Request services and support on-the-go via RDX's service catalog. View a list of all service requests created by your or your team, and apply filters or add comments as needed directly from your smartphone. Use favorites for quick access to the service catalog items that matter most.
Report new incidents at record speed with RDX GO. View a list of all incidents reported by you or your team, and make updates or add comments as needed directly from your iOS or Android smartphone. Stay informed with real-time notifications.
Connect on the go with quick and easy access to contact info for key members of your RDX team - including one-click calls to Customer Success and RDX’s 24x7 Database Operations Center and the names of all DBAs and technicians assigned to your account.
System Health Metrics
View the health and status of your monitored systems anytime, anywhere, right from your phone (SolarWinds only).
Submit and track service requests on-the-go with mobile access to RDX's Service Catalog
Report and track new incidents in real-time with record speed. Update, comment and watch open incidents on-the-go.
Connect fast, when it matters most with one-click calls to RDX's Database Operations Center(DOC) for emergencies.
Stay in the know, wherever you go, with real-time system and service notifications pushed directly to your mobile.
Filters and Favorites
Use favorites and filters to quickly access the systems, services and incidents that matter most.