RDX GO Mobile App Datasheet
Introducing RDX GO - RDX's new mobile app for customers. RDX GO empowers customers to manage, monitor and maximize their RDX services and supported systems anytime, anywhere, right from their iOs or Android device.
Monitor, Request, Report & Connect with RDX GO
Access vital system health information and alerts. Check the status of your servers and databases monitored by RDX's robust enterprise monitoring platform directly from your iPhone or Android device.
Request services and support on-the-go via RDX's service catalog. Enter requests for specific support and administrative tasks, submit help tickets (incidents), and view the lists of service requests and help tickets entered by your organization. Both lists can be sorted and filtered to display exactly what you need to see.
Report new incidents at record speed with RDX GO. Submit and track help tickets on-the-go and around-the-clock. Real-time notifications keep you informed.
Connect on the go with quick and easy access to contact info for key members of your RDX team - including one-click calls to Customer Success and RDX’s 24x7 Database Operations Center.