RDX Insights Series Presentation - Cloud Impact
Cloud systems are architectures, not products. They will change the way you provide support.
This rapid growth of cloud offerings is providing organizations with cost effective alternatives to on-premises systems. When calculating TCO and return on their cloud investment, savvy decision makers must also factor in costs that include staff training, new organizational roles and responsibilities, policy and procedure changes, modifications to application design, build and change management processes as well as the impact cloud applications will have on existing support toolsets.