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Proactively predict, analyze and prevent database availability and performance issues with RDX’s Monitoring and Problem Resolution services. We help you optimize performance, improve coverage and reduce the risk of business disruption by providing access to robust monitoring architecture and qualified, dedicated technicians to monitor, maintain and troubleshoot your critical systems around-the-clock.
Our Database Operations Center (DOC) is staffed 24/7 with personnel whose sole focus is monitoring your critical systems and taking proactive actions to mitigate and/or prevent problems to ensure the highest availability possible. From detailed database and OS statistics to application run times and return codes, RDX is able to quickly deploy a customized monitoring solution to meet your needs.
RDX has integrated the features and functionality provided by our enterprise monitoring platform's products into its support environment—allowing organizations to take advantage of a world-class monitoring infrastructure at a fraction of the cost of in-house implementations. Our enterprise monitoring platform provides full visibility into the database-driven application stack and delivers contextual awareness of performance issues across application, server hardware and storage infrastructure.
Reduce the risk of business disruption by ensuring critical issues are addressed on a 24x7 basis.
Sleep well knowing your critical systems are being monitored and administered around-the-clock by dedicated DBA experts.
Gain full access to RDX's monitoring portal to review all diagnostic data and generate on-demand reports.
Attain fast, effective resolutions to database issues with RDX's tool sets, best practices and SLA-mandated response times.